Welcome to Juploma Hotel & Casino. By accessing, browsing, or using our Website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making reservations, engaging with our services, or visiting our property.
1. General Use of Website
1.1. The Website is intended to provide information about Juploma Hotel & Casino, including accommodations, dining, casino facilities, promotions, and reservations.
1.2. By using this Website, you confirm that you are at least 18 years of age or of legal age in your jurisdiction to participate in hotel or gaming activities.
1.3. Juploma reserves the right to update, modify, or discontinue any aspect of the Website without prior notice.
2. Reservations & Bookings
2.1. Room reservations made through the Website are subject to availability and confirmation via email or other official communication.
2.2. Guests must provide accurate personal and payment details during booking. False information may result in cancellation without refund.
2.3. Cancellation policies, check-in/check-out times, and deposit requirements will be clearly stated during the booking process. Guests are responsible for reviewing these terms.
2.4. Special packages, promotions, and offers may carry additional conditions.
3. Casino & Gaming Rules
3.1. Access to casino facilities is restricted to individuals who are legally permitted to gamble in the relevant jurisdiction. Proof of age and identification may be required.
3.2. Juploma reserves the right to deny entry or service to any individual who violates gaming regulations, displays disorderly conduct, or breaches these Terms.
3.3. All games are conducted according to the official rules posted within the casino premises.
3.4. Winnings are subject to verification and applicable laws, including tax regulations.
4. Guest Responsibilities
4.1. Guests must respect hotel property, staff, and other visitors. Damages caused by negligence or misconduct will be charged to the responsible party.
4.2. Illegal activities, abusive behavior, or use of prohibited substances are strictly forbidden within hotel and casino premises.
4.3. Guests are responsible for safeguarding their personal belongings. Juploma is not liable for lost, stolen, or damaged items unless stored in official safekeeping facilities.
5. Liability & Disclaimers
5.1. Juploma Hotel & Casino strives to provide accurate Website content but does not guarantee error-free or uninterrupted service.
5.2. The hotel is not responsible for disruptions caused by third parties, force majeure events, or circumstances beyond its control.
5.3. Juploma shall not be held liable for personal injury, loss of property, or financial damages incurred during the use of our Website, hotel, or casino facilities, except where required by law.
6. Payment & Fees
6.1. All reservations and services must be paid for in the currency specified during booking.
6.2. Additional charges may apply for extra services such as dining, spa, room service, or special requests.
6.3. Credit card details provided are subject to verification and authorization by financial institutions.
7. Privacy & Data Protection
7.1. Personal information collected through the Website is processed in accordance with our Privacy Policy.
7.2. By using our Website and services, you consent to the collection, storage, and use of your personal information as outlined in our Privacy Policy.
8. Termination of Access
8.1. Juploma reserves the right to restrict or terminate Website access for users who violate these Terms.
8.2. Guests who breach hotel or casino policies may be asked to vacate the premises without refund.